What clients say about working with reporton
Producers, news editors and studio managers describe how the planning, installation and live-day support felt from their side of the gallery window.
Notes from the studios we have worked in
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Our gallery had grown by accident over several years. Helen's team drew the whole signal path on paper first, then rewired it in two stages so we kept broadcasting. Nobody on the crew now needs to ask where a cable goes.
Marcus WhitlowHead of Production, regional news team -
Daniel rewrote our camera plan for the evening panel show. We moved from three static positions to a layout where every guest is covered without the operators crossing paths. The change was small on paper and obvious on screen.
Sian MortimerSeries Producer, independent production company -
Our interview room sounded like a stairwell. Priya measured it, explained what was causing the reflections and treated only the walls that mattered. Presenters now stop asking whether they can be heard, which was the whole point.
Owen BanfieldStudio Manager, community broadcaster -
Callum looked at our set, our cameras and our power budget before suggesting any fixtures. The new lighting is warmer on faces and the rig draws noticeably less than the old one. The training day afterwards was clear and unhurried.
Rebecca ThorneProgramme Editor, online news channel
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ContactWhat the feedback has in common
The comments on this page come from different kinds of teams, yet they keep returning to the same few points. They are about how the work was carried out as much as what was delivered.
Plans before equipment
Clients mention that drawings, signal diagrams and rundowns arrived before any hardware was ordered or fixed to a wall. That order lets a team question decisions while changing them is still cheap. It also means the people who will run the studio every day understand it before the installation crew leaves, rather than discovering its logic during their first live broadcast.
Disruption kept low
Most studios cannot stop broadcasting for a refit. Feedback often refers to work staged around transmission schedules, with temporary routing in place so output continued. Where a full day offline could not be avoided, it was agreed in writing beforehand. Crews appreciate knowing exactly which evening a change will happen and what to do if something behaves differently.
Skills left behind
Training and handover come up repeatedly. Operators describe sessions held in their own studio, on their own equipment, with notes they could keep. The aim is a crew that can run, adjust and fix the system without calling anyone, and clients value being taught how things work, not only being shown which buttons to press.